Testimonials

We invite you to take a moment and read what our past clients and partners have to say about Mercury Permits, Inc!

”Charles with Mercury Permits was an absolute pleasure to work with for our complicated project in Austin. They know the right people in the City to talk to, and I am confident they saved us over a month of critical path time by helping expedite our review needs. Will definitely use them on our future Austin projects.”

~ Gregory Toth | Vice President Construction,
JLB Partners, LLC

“Mercury permits have been a huge asset to our team in the permitting process within the city of Austin and other local AHJs. Charles is always available for a call, communicates needs well, and expeditiously moves items through the city. Charles has also helped provide information for questions/ issues on other projects he may not be involved with, which is a huge help to our team. I would highly recommend using Mercury permits for any permitting services.”

~ Cameron Craft, Senior Project Manager
SPD Construction

”CSW Development has partnered with David at Mercury Permits on multiple projects, and they’ve become our go to resource for all things permitting. Their deep understanding of the City of Austin processes, proactive communication, and responsive approach are unmatched. We confidently recommend Mercury Permits”

~ Connor Truitt
CSW Development

”I have worked with Denise and her team for over 20 years in a variety of capacities. My most recent experience was the best. We tasked Mercury with securing a construction permit for our large Austin commercial commissary. Denise managed our aggressive schedule and deliver our permit on time and on budget. I am happy to recommend Mercury to anyone interested in permitting construction work in Austin, Texas.”

~ Steven Griessen,
Snap Kitchen Investments, LLC

“I have had the pleasure of working with Denise Reid and her team at Mercury Permits for many years and through every conceivable kind of commercial building permit application. From obtaining multiple building permits for many of our company’s large retail developments to Denise and Brennon assisting my church obtain permits through a very complicated renovation. Denise has produced for us every time. I have found that her strong relationships at the City, her deep knowledge of the process and the dizzying number of regulations and her immense patience allow her to get things done that others cannot. I endorse Denise and Mercury Permits and encourage any developer or builder to contact her about their permitting needs.”

~ Milo Burdette, VP Development,
Barshop & Oles Company

“We would like to recommend Mercury Permits, Inc., for expediting the permit process for us in Austin, TX. Our project would have taken over six months to get through the permitting process if it wasn’t for Denise Reid and her team. We have found Mercury Permits to not only be professional, but straightforward in setting out what we could expect from the City, the best way for us to proceed, and most importantly, helped us in the expediting process for our project. We do not hesitate in recommending their services. ”

~ William Chandler, Maintenance Coordinator,
ResponsiveEd

”With one of the nation’s largest real estate portfolios, AT&T has entered into alliances with contractors to complete its capital improvement projects. It is through this process I came to work with Denise.

When you work with a delivery system such as ours, the close proximity between contractor and client can be challenging and stressful. Denise demonstrated her value to the team through her professionalism, enthusiasm, and and all around excellent work ethic. Her eagerness to solve problems and ability to be flexible allowed her to adapt to a changing environment, allowing for a smoother project conclusion.

Over the past 4.5 years, we have collaborated on various building projects, including new construction, expansions of existing facilities, demolition projects and impromements to existing infrastructure.

It has been a pleasure to work with Denise and I suppose one can detail all the aspects that make her a valuable asset, but the bottom line is, she is genuinely a great person to work with. The decision to hire her will certainly pay dividends to your company in the future.”

~ Robert E. Chavez, Senior Project Manager,
AT&T Corporate Real Estate – Design & Construction

“Working with the Mercury Permits, Inc. has been an outstanding experience. You guys are extremely responsive and helpful in dealing with any permitting process and issues immediately. Thanks for being so Awesome. Keep up the great work! ”

~ Pred Milovac, Senior Architect | Project Manager,
HODGES Architecture

“Denise is an asset to any team. Assuming the lead role in permit expediting for over 150 food service projects, in more than 10 cities, all within an 8 month period, Denise has solidified her position as our “go-to” partner for any all future jobs which require a consistent level expertise.”

~ Alexander M. Fazzino, AIA,
Principal, Castles Design Group

“Mercury Permits and Denise Reid in particular played an integral part of our expansion of Oak Haven Massage from San Antonio into the Austin market. She helped us navigate the murky waters of the Austin permitting process with a very high level of professionalism and expertise. Denise was always careful to explain each and every procedure and step to us along the way. I appreciated especially her follow through on every detail, as well as her ability to keep us in the loop in all aspects of the project. In short, she was a bright spot in an otherwise very challenging process. I thank you Denise and Mercury permits for all your help. I would highly recommend them unconditionally and without reservation.”

~ Steven Shuel,
President, Haven Massage

“You’ve been a real gem to work with on my Dr. Wok restaurant tenant improvement project. I’ve retained a full head of a hair (since I haven’t “pulled it all out in trying to deal with the city”) and my sanity. Thank you, Thank you.”

~ Victoria Priesmeyer,
EGP Enterprises

“I have been doing work with Denise Reid at Mercury Permits for several years. She has shown exemplary skill and knowledge in working with the City of Austin and expediting permitting for us in an efficient and timely manner. Denise is always professional and accessible to answers questions and assist us with our permitting needs. I recommend her highly and have enjoyed our working relationship.”

~ Larry Guthrie,
President, J Grace Inc.

“Our company, Taylor Associates – Architects, PC, has worked with Mercury Permits on several commercial project over the years. Mercury Permits is very professional and efficient in handling of each project and very knowledgable of the City of Austin’s requirements and procedures for obtaining building permits. I would highly recommend this company for your permitting needs.”

~ Lori Armstrong,
Taylor Architects