We invite you to take a moment and read what our past clients and partners have to say about Mercury Permits, Inc!

”I have worked with Denise and her team for over 20 years in a variety of capacities. My most recent experience was the best. We tasked Mercury with securing a construction permit for our large Austin commercial commissary. Denise managed our aggressive schedule and deliver our permit on time and on budget. I am happy to recommend Mercury to anyone interested in permitting construction work in Austin, Texas.”

~ Steven Griessen,
Snap Kitchen Investments, LLC

“I have had the pleasure of working with Denise Reid and her team at Mercury Permits for many years and through every conceivable kind of commercial building permit application. From obtaining multiple building permits for many of our company’s large retail developments to Denise and Brennon assisting my church obtain permits through a very complicated renovation. Denise has produced for us every time. I have found that her strong relationships at the City, her deep knowledge of the process and the dizzying number of regulations and her immense patience allow her to get things done that others cannot. I endorse Denise and Mercury Permits and encourage any developer or builder to contact her about their permitting needs.”

~ Milo Burdette, VP Development,
Barshop & Oles Company

”We want to thank you and your team’s support and help over the years. We certainly appreciate: 1. Your knowledge of the people at the City of Austin and the City of San Antonio which has helped us expedite our projects. 2. The assembling of the many pieces of our project for permit submittal. 3. The professionalism of all of your team members has been great. Thanks again and looking forward to many more projects.”

~ Gary Shaw, AIA,
Gary Shaw Architects

“We would like to recommend Mercury Permits, Inc., for expediting the permit process for us in Austin, TX. Our project would have taken over six months to get through the permitting process if it wasn’t for Denise Reid and her team. We have found Mercury Permits to not only be professional, but straightforward in setting out what we could expect from the City, the best way for us to proceed, and most importantly, helped us in the expediting process for our project. We do not hesitate in recommending their services. ”

~ William Chandler, Maintenance Coordinator,

”With one of the nation’s largest real estate portfolios, AT&T has entered into alliances with contractors to complete its capital improvement projects. It is through this process I came to work with Denise.

When you work with a delivery system such as ours, the close proximity between contractor and client can be challenging and stressful. Denise demonstrated her value to the team through her professionalism, enthusiasm, and and all around excellent work ethic. Her eagerness to solve problems and ability to be flexible allowed her to adapt to a changing environment, allowing for a smoother project conclusion.

Over the past 4.5 years, we have collaborated on various building projects, including new construction, expansions of existing facilities, demolition projects and impromements to existing infrastructure.

It has been a pleasure to work with Denise and I suppose one can detail all the aspects that make her a valuable asset, but the bottom line is, she is genuinely a great person to work with. The decision to hire her will certainly pay dividends to your company in the future.”

~ Robert E. Chavez, Senior Project Manager,
AT&T Corporate Real Estate – Design & Construction

“Working with the Mercury Permits, Inc. has been an outstanding experience. You guys are extremely responsive and helpful in dealing with any permitting process and issues immediately. Thanks for being so Awesome. Keep up the great work! ”

~ Pred Milovac, Senior Architect | Project Manager,
HODGES Architecture

“Denise is an asset to any team. Assuming the lead role in permit expediting for over 150 food service projects, in more than 10 cities, all within an 8 month period, Denise has solidified her position as our “go-to” partner for any all future jobs which require a consistent level expertise.”

~ Alexander M. Fazzino, AIA,
Principal, Castles Design Group

“Mercury Permits and Denise Reid in particular played an integral part of our expansion of Oak Haven Massage from San Antonio into the Austin market. She helped us navigate the murky waters of the Austin permitting process with a very high level of professionalism and expertise. Denise was always careful to explain each and every procedure and step to us along the way. I appreciated especially her follow through on every detail, as well as her ability to keep us in the loop in all aspects of the project. In short, she was a bright spot in an otherwise very challenging process. I thank you Denise and Mercury permits for all your help. I would highly recommend them unconditionally and without reservation.”

~ Steven Shuel,
President, Haven Massage

“You’ve been a real gem to work with on my Dr. Wok restaurant tenant improvement project. I’ve retained a full head of a hair (since I haven’t “pulled it all out in trying to deal with the city”) and my sanity. Thank you, Thank you.”

~ Victoria Priesmeyer,
EGP Enterprises

“I have been doing work with Denise Reid at Mercury Permits for several years. She has shown exemplary skill and knowledge in working with the City of Austin and expediting permitting for us in an efficient and timely manner. Denise is always professional and accessible to answers questions and assist us with our permitting needs. I recommend her highly and have enjoyed our working relationship.”

~ Larry Guthrie,
President, J Grace Inc.

“Working with Denise and her staff is truly an enjoyable experience. While Denise is highly tuned in to the municipal submittal process and procedures and most importantly, client satisfaction, she remains pleasant and composed at all times. Denise facilitates projects quickly and efficiendy. Her attention to detail and team approach, keeps this client coming back. Denise has an engaging personality, and the capacity to work with others towards a mutual goal. She is a delight to work with and her ethical standards are beyond reproach.”

~ Dave Zobrist

“I’ve been fortunate enough to work with Denise for several years now for expediting for various Clients throughout the State. Denise and Mercury always give each project their all, and are able to accomplish what seems like the impossible to get the job done every time.”

~ Steven Pratt,
Castles Design Group

“Thanks to Denise Reid, President of Mercury Permits, who was not only helpful but pro-active in the early stages of our project by investigating some code concerns/questions that we had with the City of Austin. I really appreciate the efficiency and professionalism by which the project was handled.”

~ Richard Deras

“Our company, Taylor Associates – Architects, PC, has worked with Mercury Permits on several commercial project over the years. Mercury Permits is very professional and efficient in handling of each project and very knowledgable of the City of Austin’s requirements and procedures for obtaining building permits. I would highly recommend this company for your permitting needs.”

~ Lori Armstrong,
Taylor Architects

“We have worked with Denise Reid at Mercury Permits in Austin, Texas on a number of retail and Distribution Center projects over the years. She has done an excellent job for us and we continue to use her services to expedite our projects thru the City. Denise understands our Client’s sense of urgency and, most importantly, she looks for ways to work around the system to get our submittals processed.”

~ John McCutcheon